“Success is a peace of mind which is a direct result of self-satisfaction in knowing you made the effort to become the best of which you are capable.” [...]
Monthly Archives: April 2012
Evaluating Practice Performance – Start With The Numbers
- 26
- Apr
Benchmarking is a great way to evaluate how your practice is performing. Various methodologies range from singular internal practice benchmarking (such as one physician to another’s collections year over year) to external benchmarking (comparing one practice to the best performing practices in a specific region). The key to actionable, effective benchmarking is to ask the [...]
What can your practice learn from Starbucks?
- 25
- Apr
What can your practice learn from Starbucks? You’ve got to be thinking, “How does he get to Starbucks from medical billing?” – He’s out of his mind! Please hang with me here for a moment, I promise it will be worth your while. Starbucks recently launched an application that lets customers purchase goods with their [...]
What would Apple do?
- 24
- Apr
As long as we seem to be on the best-in-class business band wagon, I thought it might be interesting to take a look at how Apple does business. I’m not talking about the cool products or the seamless software (which makes people wonder how they did it) but rather a more fundamental aspect, the brand/customer interface. Apple [...]
No more patient free lunches. CRT Medical Systems’ PAR service is now available.
- 23
- Apr
I’m sure you remember when you were 10 years old and your friend forgot his lunch money. You trustingly lent him money expecting to be repaid promptly only to realize that you had to ask him for repayment. In fact, sometimes you had to pester the borrower until you downright embarrassed him before you were [...]
